image
 
     
 

 image

image  

 

 
   
 

Aruba Royal Car Rental's goal is to provide you with the best service and most reliable cars for the lowest price possible. Our quality control standards are high. Our staff and technicians are one of the best in our line of business. Your satisfaction is our primer concern.

We advice you to make a direct reservation, if doing this true the hotel please be aware of the extra reservation costs (commissions) you’ll have to pay.

As per July 8th 2015 the government added a 2% Health Tax (AZV) addional.

VisitAruba card holders receive an extra 1% discount.

 

FAQ [Frequently Asked Questions]

back to top


We are located at :

Main Office

Queen Beatrix Airport

Cruise Terminal

Bucuti & Tara Beach Resort

Sabana Liber 15
Noord, Aruba
Tel : (297) - 5877900
Tel : (297) - 5877921
Tel : (297) - 5877926
Fax : (297) - 5875140

Located 2 minutes
away from the airport
next to the Texaco
Gas Station

Tel : (297) - 5828250
Fax : (297) - 5828170

We are located outside
the cruise terminal
on the walkway
towards
the main gate.

LG Smith Blvd 55B
Tel: (297) 587-7900

Office hours:
8 am - 6 pm

Office hours:
Mon till Thu 9 am - 6 pm
Fri till Sun 8:30 am - 6 pm

Office hours:
8 am - 5 pm

Office hours:
On request

 

After hours on request:
for $20,- additional

After hours on request:
for $20,- additional

 

After office hours for  Emergency / Accident please call us at 592-0850

back to menu


Are you still located at the airport?
We have been at the airport for 6 years and we moved on November 30th, 2007. We moved to our new office located 2 minutes away from the airport, behind the Sabana Blanco Gas Station. Of the 26 car rentals located at the airport only 10 remains. The other car rentals including us decided to move away from the airport mainly because of the Airport fee and airport taxes the airport authority has impose on the car rentals.

back to menu


Why should we fill in the reservation form as accurate as possible?
We will fill in the contract ahead of time to make the process as fast as possible. So the more accurate the reservation form is filled, the faster the rental process will go.
 

back to menu


If any flight is delayed how will we reach you?
We will be waiting at the airport for any delayed flights until 9:30 pm. After that time you can take a cab to your hotel and give us a call the next day and we will deliver the car to you to your hotel.
 

back to menu


What other transfer options do we have to reach your office?
You can meet our representative inside the arrival hall and they will bring you to our office to pick up the vehicle. Also if you are with a lot of people and/or luggage only the driver can go then to the office and within 10 minutes he/she should be back at the airport to pick up the rest of the people.

back to menu


How is the procedure to return the vehicle?
You can return the vehicle to our airport office and we will shuttle you back to the airport.
 

back to menu


What comes included in the rental?
Third party insurance (liability insurance) is included in the rental
Free road map and free mileage

back to menu


Why does Royal Car Rental give so many discounts?
Because of the growth of Royal Car Rental, thanks to our repeat guests that keep coming back to us we can offer these special discounts. Royal Car Rental is known for giving great deals to repeat and new customers and the best service possible.
 

back to menu


What is the procedure in renting a vehicle?
To rent a vehicle you need a major credit card and is at least 23 years of age. The credit card is used only as a deposit for the vehicle, but at the end of the rental you decide if you would like to pay cash or leave the charges on the credit card. We do take an authorization on the credit card of between US$ 500,- and US$ 1000,- depending on the type of vehicle you are renting and the length of the rental

back to menu


What other services does Royal Car rental provide?
Royal does not charge you for the 1st additional hour.
No additional charge for 1 extra driver, free delivery and pick up from the hotels.
Baby seats and booster seats available for US$ 5 a day or US$ 20,- a week.
 

back to menu


Are the prices on the website already discounted?
No. We still have to deduct what ever special we are running at that moment.

back to menu


When we arrive at the airport what should we do?
Our representative will meet you in the arrival hall at the airport with a sign with your name on it and will then shuttle you to our office located 2 minutes away from the airport.

back to menu


Will there be any additional charges added to the rate?
As per December 1st 2014 the government added a 1% Health Tax ( AZV) addional.

back to menu


 
Royal car rental
Sabana Liber 15, Noord, Aruba
Tel : (297) - 5877900, Fax : (297) - 5875140

For problems or comments about the website please email : webmaster@arubaroyal.com